HelloDelivery App

All transactions are professionally documented with us.

Terms and Conditions

By downloading, installing or using the application program for transport services, and delivery of food, grocery and laundry expressly manifest to acknowledge and agree to be bound by the terms herein listed.

  • HelloDelivery & HelloRide Services is a company established in Ghana and Nigeria, primarily operating in major cities of Ghana and Nigeria, under the existing laws of the Republic of Ghana and Nigeria.
  • Persons who transact must be of legal age and entitled to enter into a binding agreement under the laws of the Republic of Ghana and/or Nigeria. Otherwise, we or the relevant Service Provider will be entitled by law to cancel any agreement entered into with you.
  • Using the application software is free of charge. The types of services that may be requested from the application software are:
    • Transportation
    • Delivery
      • Food
      • Groceries
      • Laundry
  • The website accepts application for potential business partners willing to serve as third party provider of the following services:
    • Restaurant and fast food store;
    • Grocery store;
    • Laundry business; and
    • Car rental
    Provided, applicants have submitted complete employment documents and pass qualifying exam and interview
  • The Application software allows you to send a request for a Service to a Service Provider
    • For the transportation service: Upon service request and using GPS technology, customer and the third party service provider will have real time communication and established connection to detect location information to the service provider.
    • If the Service Provider accepts your request, the Application program notifies you and provides information regarding the Service Provider - including driver's name, vehicle type and vehicle plate number , and the ability to contact the Service Provider by telephone.
    • The Application also allows you to view the Service Provider's progress towards the pick-up point, in real time.
    • For delivery: Customers download the application from the site and register. He orders food or groceries or book a laundry online and a third party service provider notifies and delivers the orders or the requested service.
  • We are a technology-based and service company provides transportation, courier, food and laundy delivery The Application is simply a means to ease the search of the Services. It is up to the Service Providers to offer the Services to you and it is up to you whether to accept their offers of Services.
  • By using the application, you agree that you will only use the service and the application for the purpose for which it is intended to be used and agree to provide accurate, current and complete information as required for the service and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times.
  • You understand and agree that your use of the Application will also be subject to our Privacy Policy as may be amended from time to time. By using the Application, you also give your consent as required under our Privacy Policy.
  • The site has security measures in place to prevent the loss, misuse, and alteration of the information that are obtained from you, but they make no assurances about the ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.
  • The Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.
  • Payment, upon the option of the customer, may choose to pay by cash and where available, by credit card, provided that the card shall be registered in his account.
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